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For Australian medical practices

Every referral, captured.

From the moment it arrives - email, fax, HealthLink or paper - Refera records it, drafts the reply, and keeps one accountable record before it ever reaches your practice system.

Or open the live demo - no sign-up
One referral, arrival to reply
A referral arrives by email, fax or paper, is captured into the queue, sealed into one tamper-evident record, and a reply is drafted for your staff to approve.01 CAPTUREsealed · tamper-evident02 RECORDdrafted · you approve03 REPLY
  • Created by a practising dermatologist
  • Draft-first - nothing sends without your approval
  • Australian data residency
  • Synthetic demo - no real patient data

Live demo

Walk through the real console

The full product on synthetic referrals - work the queue, approve a draft, verify the sealed chain. No sign-up, nothing to install.

The Refera Today view: 26 open referrals in one arrival-ordered queue, a weekly intake summary and the sealed chain of custody - all synthetic data.

One click opens the real console. Synthetic data only - no real patient or practice data anywhere in the demo.

How it works

Three steps, nothing replaced

Refera sits in front of your EMR, not inside it. On Monday morning your reception team works one queue, approves the drafted reply, and enters one ready-made card into the EMR - no transcribing from email, fax, HealthLink and paper separately.

  1. Point a channel at Refera

    Email, fax and upload connect in week one - nothing installed at the practice.

  2. Work one queue

    Every arrival is captured and sealed. Refera drafts the reply; your staff approve it.

  3. Keep the proof

    A ready-to-enter card beside your EMR, and one unbroken, verifiable record.

See the full process map

What it does

One front door, three claims

A referral that never reaches your EMR is a patient who quietly went elsewhere. Refera counts every one at the door - and every claim below links to the docs page that substantiates it.

Captured before your EMR

Every arrival lands in one arrival-ordered queue.

  • Email, fax-to-email and upload from day one
  • HealthLink adapter built - live once your registration completes
  • The original document kept exactly as it arrived
How capture works

Draft-first, sealed

Refera drafts the next step; a person approves it.

  • Nothing sends without a named approver
  • Every event hash-chained with SHA-256 - tamper-evident
  • Urgency only ever in the referrer's own words, quoted
The chain of custody

Growth your EMR cannot see

The referral base you actually have, counted at the door.

  • A live map of where referrals come from
  • Loyal, lapsed and never-referred practices, made visible
  • Intelligence about the practice, never about patients
Growth intelligence

Chain of custody - verify it right now

Three demo events for one referral, hash-chained with SHA-256 in your browser. Every seal is checked against the one before it.

01 · referral received · fax via fax-to-emailseal …
02 · captured · text extracted, original attachedseal …
03 · acknowledgement approved · staff sign-off recordedseal …

The same verification runs in the product. The full demo - including tampering with an event and watching the chain break - is in the docs.

Integrations

Connects to what you already run

Every channel a referral arrives on, captured into the same queue - and your EMR stays exactly where it is.

Microsoft 365A shared referrals@ mailbox, connected in about 15 minutes.Gmail / WorkspaceForwarding or read-only OAuth - your inbox keeps its copy.Exchange / IMAPA service account reads in place - mail never leaves your server.Fax to emailEvery fax lands as a PDF in the same queue - port your number, keep the pads.HealthLinkThe GP eReferral rail - adapter built, registration lodged on day one.Paper & QR uploadFront-desk scans and walk-ins, captured verbatim.Alongside your EMRReady-to-enter cards beside Best Practice, Genie, Gentu, Zedmed and cloud EMRs.All connectorsEvery channel, its exact grant and its reversal, documented.

Read the docs

The detail lives in the docs

Written for practice managers and the IT contact who executes.

Why the front doorFour channels, typed in by hand - and the patient your EMR does not know yet.The four workersCapture, Surface, Draft and Grow - Refera drafts, you decide.Chain of custodyThe full seal demo, including tampering with an event.The closure ledgerCLOSED, OPEN or UNKNOWN - never assumed closed.Hosting and isolationA private, Australian-hosted instance per practice.Going liveConnect, shadow, verify, switch - a sealed front door in week one.
Browse all the docs

Pricing

Pick a plan, start today

A flat fee, never a percentage of your billings. Full inclusions, tier by tier, are in the pricing docs.

Starter

The core front door for one practice - a low-commitment way in.

A$149/month ex GST

  • Every referral in one arrival-ordered queue
  • Replies drafted for your staff to approve
  • Sealed, tamper-evident record of every step
  • Email, fax-to-email and upload capture
Start with Starter
Most practices choose this

Practice

The full front door for one practice - capture plus the growth engine.

A$349/month ex GST

  • Everything in Starter
  • See loyal, lapsed and never-referred practices
  • The referrer loop - acknowledgements and missing-information requests
  • HealthLink + Medical-Objects capture
Start with Practice

Group

Several sites and mailboxes in one front door.

from A$799/month ex GST

  • Everything in Practice
  • Every site and mailbox in one queue
  • Group-wide referral intelligence
  • Scales as the group grows
Start with Group
  • Flat fee - never a percentage of your billings
  • Setup and the initial capture scan credited to your first month
  • No lock-in - your data, sealed ledger included, exports in full at no charge
  • Founding rates for the first practices

Start now

Open your front door this week

Connect a channel in week one - nothing installed, nothing replaced, no lock-in.

Start nowOpen the live demo